Marketing team solution

Engage customers at scale

Engage with customers at scale with campaigns, automation and personalization
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Built for marketing teams

Engage contextually with customers across WhatsApp, voice call and video

Improve conversion by reaching customers on the right channel.

Blast marketing messages

Create marketing campaigns seamlessly, easily monitor open and response rates

Manage lists and segments in our CRM

Connect with Salesforce, HubSpot or any in-house CRM via our API so agents can sell faster

Built to help you convert

Integrated campaign management

Use a bot to help automate your lead qualification process, freeing up your valuable agents time to deal with only the highest quality leads.

Improve your productivity and qualify more leads with the same resources.

Have better conversations, that lead to conversion

Empower your agents by providing them with all the relevant data about a customer from your CRM so they can have better conversation.

Works with any CRM

Customize data display

Close the sale with payment links

Generate payment links that allow customers to click to pay directly from WhatsApp or Viber.

No more screenshots of bank transfers or manually generated links. Payment notifications can be easily integrated into your existing processes to save everyone's time.

Drive engagement and growth

Create marketing campaigns and blast messages to organised lists

Auto update contact lists based on responses

Marketing messages with media and files

Customer Relationship Management

Your team can now grow, nurture and manage leads seamlessly. Access crucial customer information to equip your teams with full context - from contact details, purchase history to past conversations from multiple channels.

Allow Talkhub to become the single source of data to help you target and convert your leads.

Have better conversations, that lead to conversion

Empower your agents by providing them with relevant data about customers from your CRM so they can have better conversations.

Works with any CRM

Customize data display

Scale support without investing in more resources

Automate your lead qualification

Use a bot to help automate your lead qualification process, freeing up your valuable agents to deal with the only highest quality leads.

Improve your productivity and qualify more leads with the same resources.

Easy collaboration

All agents in a team working in a shared inbox view. Use mention and transfer to resolve issues together.

Transfer with private note

Mention

Shared inbox

CSAT - Happy teams create more loyal customers

Use our integrated CSAT module to measure how well your teams is doing to ensure a consistent and high level of customer experience.

Feature-packed with what you need

Canned replies
Create canned replies for common responses
Direct route
Connect customers that call automatically to the agent handling them
Voice to social IVR
Direct customers to text you from the IVR to save you time on the phone
Call transcription
Stop listening to entire calls to find a conversation of interest
API integrations
Our open API, Zapier Zaps and webhooks lets you integrate TalkHub with all your existing tools
Inbox
Social, voice and video interactions go into your inbox where you can easily switch between channels
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Feature-packed with what you need

WhatsApp template management
Manage your WhatsApp template messages inside TalkHub
Canned replies
Create canned replies for common responses
Multi-party video call
Connect with customers over video with no added software
One click to call
Turn social chat to voice call in the same interface
API integrations
Our open API, Zapier Zaps and webhooks lets you integrate TalkHub with all your existing tools
Reporting
Make data driven decisions with granular reports
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Feature-packed with what you need

Context Panel
Import data to show your customer details side by side in chat panel
Contact Note & Tags
Add contact note or tags to user to share experiences across the team
Past Conversation
Refer to past activity with the contact to get the issue resolved quicker
One Click To Voice And Video call
Move to voice or video call when social chat can no longer resolve an issue
Prioritise Issue
Mark issues as important when the issue is urgent
Team Performance
Track reply speed, first reply speed and resolution time per agent and per group
See All Features

Transform your sales process with TalkHub