Customer Relationship Management

Understand your customers better so you can convert quicker

Customer Relationship Management

Automatic assignment

Create a bot to route calls or conversations to online agents.

Connect your existing CRM with TalkHub’s

Unlock the power of a single source of truth to help you deliver better customer experience.

Improve productivity and performance

Customer Relationship Management

Sync with your current CRM

Leverage existing tools using our API and integrations to help make your agents deliver better customer experience by giving them the context they need.

Salesforce

Hubspot

Pipedrive

Multi-CRM support

Customer Relationship Management

View all interactions with a customer on a single page

Customize data and fields within our internal CRM and view all interactions across social, voice and video in one place.

Chat history

Call recordings and history

Customer Relationship Management

Segment your customers and target them

Create lists based on attributes

Use lists to create campaigns

Measure campaign success with open and response rates

Improve productivity and performance

Customer Relationship Management

Sync with your current CRM

Leverage existing tools using our API and integrations to help make your agents deliver better customer experience by giving them the context they need.

Salesforce

Hubspot

Pipedrive

Multi-CRM support

Customer Relationship Management

View all interactions with a customer on a single page

Customize data and fields within our internal CRM and view all interactions across social, voice and video in one place.

Chat history

Call recordings and history

Customer Relationship Management

Segment your customers and target them

Create lists based on attributes

Use lists to create campaigns

Measure campaign success with open and response rates

Increase productivity by using just a single tool for social, voice and video

Customer Relationship Management

Sync with your current CRM

Leverage existing tools using our API and integrations to help make your agents deliver better customer experience by giving them the context they need.

Salesforce

Hubspot

Pipedrive

Multi-CRM support

Customer Relationship Management

View all interactions with a customer on a single page

Customize data and fields within our internal CRM and view all interactions across social, voice and video in one place.

Chat history

Call recordings and history

Customer Relationship Management

Sync with your current CRM

Leverage existing tools using our API and integrations to help make your agents deliver better customer experience by giving them the context they need.

Salesforce

Hubspot

Pipedrive

Multi-CRM support

Customer Relationship Management

View all interactions with a customer on a single page

Customize data and fields within our internal CRM and view all interactions across social, voice and video in one place.

Chat history

Call recordings and history

Designed for marketing and sales teams of all sizes

Customer Relationship Management

Sync with your current CRM

Leverage existing tools using our API and integrations to help make your agents deliver better customer experience by giving them the context they need.

Salesforce

Hubspot

Pipedrive

Multi-CRM support

Customer Relationship Management

View all interactions with a customer on a single page

Customize data and fields within our internal CRM and view all interactions across social, voice and video in one place.

Chat history

Call recordings and history

Customer Relationship Management

Sync with your current CRM

Leverage existing tools using our API and integrations to help make your agents deliver better customer experience by giving them the context they need.

Salesforce

Hubspot

Pipedrive

Multi-CRM support

Customer Relationship Management

View all interactions with a customer on a single page

Customize data and fields within our internal CRM and view all interactions across social, voice and video in one place.

Chat history

Call recordings and history

Connect with customers across any channel

Social chat
Canned Replies
Group Calls
Task Transfer
Voice & Video Call
Mentions
Recording
Automation
Management
Internal Notes
Auto Caption
AI Summarization

Conversation
Messages Per Conversation
Group & Agent Performance
Agent Reply Speed
CSAT
First Reply Speed
Resolution Time
Voice call
Average Call Duration
Average Wait Time
Missed Calls

AUTOMATION TRIGGERS
Incoming Message
Call Ended
New Contact
Resolved Task
Missed Call
Updated Contact
Keyword Received
Created Schedule
Tag-Based
Call management
IVR Builder
Call Routing
Parallel Calls
During the call
Group Call
Warm Transfer
Screen Sharing
Track & Reporting
Call Recording
Transcription
Performance Dashboard

Transform your sales process with TalkHub