Pricing

Pricing that fits your business

Save 40% on annual plans + free onboarding!
Starter
$ 150
/month
$210
/month
Chat or Voice Calls
5 users included
For small businesses that only need WhatsApp, Viber or voice calls
Start for free
500 domestic call minutes*/month included for voice plan

1000 monthly active contacts included

Additional users $30/month
All basic features:
1 local phone number
5,000 broadcast messages
5 automation rules
Zapier integrations
Free onboarding for annual subscription
Core
$200
/month
$280
/month
Chat + Voice Calls
5 users included
For marketing and sales teams seeking the power of voice calls and chat via WhatsApp or Viber
Start for free
500 domestic call minutes*/month included

1500 monthly active contacts included

Additional users $40/month
All features from Starter plus:
Multiple number support
Unlimited broadcast messages
10 automation rules
Developer API
Free onboarding for annual subscription
Pro
$300
/month
$420
/month
Chat + Voice + Video
5 users included
For marketing and sales teams that need advanced integrations and capabilities
Start for Free
1000 domestic call minutes*/month included

2000 monthly active contacts included

Additional users $60/month
All features from Core plus:
Unlimited automation rules
Call recordings
Call transcriptions
Number masking
Restrict data exports
Webhooks
Dedicated account manager (20 user minimum)
Free onboarding for annual subscription
Enterprise
Talk to us
Talk to us
Chat + Voice + Video
Unlimited users
A tailored package with higher limits, more seats, and enterprise features
Start for Free
Unlimited users

Customised number of monthly active contacts
All features from Pro plus:
Private cloud
IP whitelisting
Phone number masking
Custom onboarding
Custom integration
Free onboarding for annual subscription
All Packages include
Reporting and analytics
Message broadcasting
Payment links
Integrated WhatsApp template management
Internal chat management tools
User management
Show Plan Features
Hide Plan Features
Starter
Start for free
Core
Start for free
Channels
WhatsApp Business API
Chat plan only
Viber official account
Chat plan only
Voice Calls
Voice plan only
Video Calls
Voice - Initial setup
IVR menu & business hours
Call routing
Ring groups
Voice to chat transfer
Voicemail
Voice - Collaboration
Click to call extension
Call transfer
Call recording
1 month storage
1 year storage
Call transcription
Call monitoring
Video
Video calls with no software installation
Screen sharing
Multi-party video call support
Works with WhatsApp and Viber
Video call recording
Inbox
Team inbox
Priority inbox
Unattended conversation inbox
Contact and conversation tag inbox
Canned replies
Contacts
Contact tags
Conversation tags
Contact activity history
Contact lists
Conversation management
Canned replies
Conversation disposition
Keyboard shortcuts
Team collaboration
Transfer conversations
Tag team members
Private conversation notes
Contact notes
Broadcasts
Broadcast messages
Broadcast personalisation
Broadcast scheduling
Broadcast analytics
Broadcast from CSV
Workflows & Automation
Flowbuilder
Unattended conversation minder
Automation rules & triggers
Auto-resolve conversations
Business & holiday hours
Payments
Payment links
Customised payment page
No added fees charged by TalkHub
Payment link expiry
Card, FPX and e-wallet support
User management
User auto-away
Custom availability statuses
Access controls
Granular user permissions
Custom roles
Tag access permissions
List access permissions
Reports & Analytics
Team performance reports
User performance reports
CDR reports
Unattended conversation report
Data security
Number masking
Restrict data exports
Integrations & APIs
Hubspot Integration
Gymsales Integration
Salesforce Integration
Zapier app
Context Panel API
Customer support
Knowledge base access
Email support
Priority chat support over WhatsApp
$200/month
$200/month
$200/month
Dedicated account manager (20 user minimum)
Chat usage
WhatsApp conversation fees
As charged by Meta
As charged by Meta
As charged by Meta
Inbound WhatsApp messages
Unlimited
Unlimited
Unlimited
Outbound WhatsApp messages included
500/user/month
1000/user/month
2000/user/month
Viber messaging
Contact us
Contact us
Contact us
Voice usage
Phone number included in plan
1 local or toll-free
1 local or toll-free
1 local or toll-free
Outbound domestic calls included*
50mins/user/month
100mins/user/month
200mins/user/month
Inbound calls (Toll-free excluded)
Unlimited
Unlimited
Unlimited
Call rates
Contact us
Contact us
Contact us
Multi-number support/Multi-DID support
Video usage
Video minutes included
500/user/month
Video call recording
Contact us

* Calls to USA, Canada, Singapore, Malaysia, HK, Australia and New Zealand. Additional calling bundles available. Terms of Use apply.

FAQs

Still have more questions?

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Do you have volume discounts for call minutes and other usage?

Yes, we are able to offer volume discounts for call or messaging usage. Please contact us for more information with your specific requirements.

Are voice call minutes included in my subscription?

Yes, call domestic voice call minutes are included in your subscription. These include land line and mobile calls to USA, Canada, Singapore, Malaysia, Hong Kong, Australia and New Zealand. Premium rate or special service numbers are not included. Contact us for competitive call rates to other destinations.

Are WhatsApp fees included in the subscription?

No, WhatsApp fees charged by Meta are not included in the subscription. You get 1000 service conversations free and additional conversations are will be charged based on prevailing Meta conversation rates. Additionally, TalkHub charges $0.006/outbound message beyond the included outbound message quota, inbound messages are free.

Can I use TalkHub for only voice or chat?

Yes, TalkHub can be used for only a single channel on any plan at the same subscription cost. If you have other requirements contact us and we will be happy to work with you on a custom solution.

What is a Monthly Active Contact?

A Monthly Active Contact is any contact you have interacted with through any channel over the calendar month. This includes sending or receiving a message, or making or received calls to the contact. Monthly Active Contacts scales and grows along with your success ensuring that you only pay for active interactions.

What if I exceed my Monthly Active Contact limit?

If you exceed your Monthly Active Contact limit you will be billed for any additional contacts in increments of 100 Monthly Active Contacts. You will be charged $5 per 100 Monthly Active Contacts. If you require a permanent increase, please contact us for a more cost effective solution.

Can I bring my own number?

In order for TalkHub to provide an integrated voice and chat experience, a new number is needed. We will help obtain a new phone number that can be used for both WhatsApp and voice calls.

What does the onboarding program include?

Our onboarding program is designed to help you incorporate best practice to improve conversion and revenue from inbound leads by combining WhatsApp and voice channels with support at every step of the journey.

How does TalkHub protect my data?

TalkHub is committed to safeguarding your data by utilizing modern encryption, granular access controls, and regular security audits. Our achievement of ISO 27001 certification underscores our dedication to upholding the highest standards in information security.

Still have unresolved question?

Contact us

Transform your sales process with TalkHub