Insights you can act on to transform your customer experience
Automatic assignment
Connect your existing CRM with TalkHub’s
Improve productivity and performance
Drill down to the root cause
Reports across all channels let you easily manage performance from one place.
View team, group and agent performance
Key productivity metrics
Filter by tags
Segment your data
Use tags to segment your reporting to gain a deeper understanding of your performance.
Filter data by tags
Cross-channel filtering
Improve productivity and performance
Drill down to the root cause
Reports across all channels let you easily manage performance from one place.
View team, group and agent performance
Key productivity metrics
Filter by tags
Segment your data
Use tags to segment your reporting to gain a deeper understanding of your performance.
Filter data by tags
Cross-channel filtering
Increase productivity by using just a single tool for social, voice and video
Drill down to the root cause
Reports across all channels let you easily manage performance from one place.
View team, group and agent performance
Key productivity metrics
Filter by tags
Segment your data
Use tags to segment your reporting to gain a deeper understanding of your performance.
Filter data by tags
Cross-channel filtering
Offer a breakdown of everything important to your business
Drill down to the root cause
Reports across all channels let you easily manage performance from one place.
View team, group and agent performance
Key productivity metrics
Filter by tags
Segment your data
Use tags to segment your reporting to gain a deeper understanding of your performance.
Filter data by tags
Cross-channel filtering
Designed for marketing and sales teams of all sizes
Drill down to the root cause
Reports across all channels let you easily manage performance from one place.
View team, group and agent performance
Key productivity metrics
Filter by tags
Segment your data
Use tags to segment your reporting to gain a deeper understanding of your performance.
Filter data by tags
Cross-channel filtering
Drill down to the root cause
Reports across all channels let you easily manage performance from one place.
View team, group and agent performance
Key productivity metrics
Filter by tags
Segment your data
Use tags to segment your reporting to gain a deeper understanding of your performance.