At TalkHub, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online software.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and other identifiable information you provide when creating an account or using our services.
- Usage Data: Information about how you use the software, such as log files, IP addresses, device type, browser information, and browsing history.
- Cookies: We use cookies to enhance your experience by storing preferences and tracking session data. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the functionality of our software.
- Process transactions, subscriptions, and payments.
- Communicate with you about software updates, promotions, and support.
- Analyze usage patterns to enhance user experience and troubleshoot technical issues.
- Comply with legal obligations and enforce our terms of service.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data in the following cases:
- Service Providers: We may share your data with third-party service providers who help us operate the software or provide certain services, such as payment processing, customer support, and analytics.
- Legal Obligations: We may disclose your information if required by law or in response to legal processes such as court orders or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information. These include encryption, firewalls, and secure server environments. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that, we securely delete or anonymize your data.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the data we hold about you.
- Correction: You can update or correct your personal information at any time through your account settings.
- Deletion: You can request the deletion of your personal information. However, some data may be retained to comply with legal obligations.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in any email we send or updating your account preferences.
7. International Data Transfers
Your data may be transferred to, stored, and processed in Singapore, Malaysia or other countries where our service providers are located. We ensure that appropriate safeguards are in place for international data transfers.
8. Third-Party Links
Our software may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before interacting with them.
9. Children's Privacy
Our software is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take appropriate steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our software after any changes indicate your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us via the contact us page on this website.
By using our software, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal data as described.