AI and NLP

Transform your customer experience with AI

Transform how your team works by leveraging next generation AI capabilities to serve more customers faster, across different languages.

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Automatic assignment

Create a bot to route calls or conversations to online agents.

Connect your existing CRM with TalkHub’s

Unlock the power of a single source of truth to help you deliver better customer experience.

Improve productivity and performance

AI Conversation Summarization

Stop scrolling through entire conversations to gain context, read a summary instead.

Automatic summarization of chat conversations

Integrated with the agent experience

Call Transcription

Increase agent productivity by reading transcriptions instead of listening to recordings.

Multi-language support

Tested on Southeast Asian languages

Automatic Summaries

Stop trawling through call transcripts, use call summaries to quickly understand the content of the call.

Improve productivity

Gain quick insights

Improve productivity and performance

AI Conversation Summarization

Stop scrolling through entire conversations to gain context, read a summary instead.

Automatic summarization of chat conversations

Integrated with the agent experience

Call Transcription

Increase agent productivity by reading transcriptions instead of listening to recordings.

Multi-language support

Tested on Southeast Asian languages

Automatic Summaries

Stop trawling through call transcripts, use call summaries to quickly understand the content of the call.

Improve productivity

Gain quick insights

Increase productivity by using just a single tool for social, voice and video

AI Conversation Summarization

Stop scrolling through entire conversations to gain context, read a summary instead.

Automatic summarization of chat conversations

Integrated with the agent experience

Call Transcription

Increase agent productivity by reading transcriptions instead of listening to recordings.

Multi-language support

Tested on Southeast Asian languages

Improve productivity and performance

AI Conversation Summarization

Stop scrolling through entire conversations to gain context, read a summary instead.

Automatic summarization of chat conversations

Integrated with the agent experience

Call Transcription

Increase agent productivity by reading transcriptions instead of listening to recordings.

Multi-language support

Tested on Southeast Asian languages

Designed for marketing and sales teams of all sizes

AI Conversation Summarization

Stop scrolling through entire conversations to gain context, read a summary instead.

Automatic summarization of chat conversations

Integrated with the agent experience

Call Transcription

Increase agent productivity by reading transcriptions instead of listening to recordings.

Multi-language support

Tested on Southeast Asian languages

AI Conversation Summarization

Stop scrolling through entire conversations to gain context, read a summary instead.

Automatic summarization of chat conversations

Integrated with the agent experience

Call Transcription

Increase agent productivity by reading transcriptions instead of listening to recordings.

Multi-language support

Tested on Southeast Asian languages

Connect with customers across any channel

Social chat

Canned Replies

Group Calls

Task Transfer

Voice & Video Call

Mentions

Recording

Automation

Management

Internal Notes

Auto Caption

AI Summarization

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Conversation

Messages Per Conversation

Group & Agent Performance

Agent Reply Speed

CSAT

First Reply Speed

Resolution Time

Voice call

Average Call Duration

Average Wait Time

Missed Calls

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AUTOMATION TRIGGERS

Incoming Message

Call Ended

New Contact

Resolved Task

Missed Call

Updated Contact

Keyword Received

Created Schedule

Tag-Based

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Pricing

Call management

IVR Builder

Call Routing

Parallel Calls

During the call

Group Call

Warm Transfer

Screen Sharing

Track & Reporting

Call Recording

Transcription

Performance Dashboard

Pricing

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Reporting and Analytics

Make data driven decisions using granular reports.

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Automation

Use rules to automate your customer interactions and integrate with your systems.

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Customer Relationship Management

Perform segmentation and analysis of your customers.

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Voice and Video Contact Center

Make and receive calls with the power of an entire contact center in the same tab.

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Inbox

View communications across channels and groups in one place.

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Transform your sales process with TalkHub

Get started for free

Book a demo