Brilliant Customer Interactions.
Empower Agents to Create a Better Customer Experience
Personalize customer conversations with data from call logs and your integrated CRM. Pipedrive support now and Hubspot integration coming soon.
Slack integrations allow agents to respond to customers SMSes directly and missed calls and voicemails are relayed to agents.
Allow agents to work from anywhere and stay connected when customers need them most with browser-based technology.
Manage Your Call Center More Effectively
Increase productivity and reduce entry errors with automated workflows.
Improve QA practices and agent coaching with call monitoring and recording.
Make data-driven decisions with historical reporting and Talkhub's real-time metrics.
Enterprise Ready Features
Battle tested features to help you grow your business
All your data in one place
With all your data in one place, manage all your team's interactions with customers super easily.
Dashboards and advanced analytics help you to monitor staff performance
Agent Activity Monitoring
View and analyze agent utilization and activity through detailed logs. Quickly identify your most active agents.
Deep SMS integration allows your agents to followup each call with an SMS and receive and make replies directly from within Slack.
Cloud Integrations & API
CRM integrations for Pipedrive and custom callbacks allow you to integrate Talkhub into any platform.
Detailed Logs & Recordings
All activity is logged and calls recorded. Quickly see which agents spoke to a specific caller and playback calls when needed.